Email Etiquette Training

Reasons for Proper Email Etiquette

  • Professionalism:

    • Maintains the professionalism of the company

    • Reduces errors and miscommunication issues

  • Efficiency:

    • Emails should be Direct and concise

    • Emails should convey their message quickly

General Rules to Follow

  • Use Standard Format, professional font and color

  • Clear subject line

  • Don’t use personal email for work purposes

  • Use the correct format (subject line, greeting, body, and sign-off)

  • Use professional greetings when proper

Example Email

Subject Line: Clarification on Paperwork

Hey John,

Hi, could you clarify the 5th sentence on the paperwork? It doesn’t seem to make much sense to me. Thanks!

From,

Example Email Signature

Joe Smith | Title
State Insulation Inc.
8335 Miralani Dr.
San Diego, CA 92126
Phone 1-111-111-1111
Fax 1-111-111-1111